Faq

How do I reset my password?

You can reset your password using the following link: https://www.pic.es/user/auth/forgotpw

Can an undergraduate student in my group have an account?

Yes. Undergraduate students can have PIC accounts without any problem.

How do I get a Kerberos token?

A valid token is needed to interface with some PIC services, like the Hadoop platform (HDFS, Hive, Spark, ...) or CTA. Tokens are issued for the machine in which they are requested, if you hop to another machine, you may need to get another token.

In order to get a token, run the following commands on a terminal. If you are on JupyterLab, use Launcher → Terminal.

kinit -n -c ~/.fast.ccache @PIC.ES
kinit -T ~/.fast.ccache

You could also define an alias for your own convenience:

alias kinit="kinit -n -c ~/.fast.ccache @PIC.ES; kinit -T ~/.fast.ccache"

Optionally, you can check the presence and expiration date of your token using:

klist