Public PIC Wiki - Recent changes [en]

Faq

Tallada — Wed, 15 Apr 2026 15:05:17 GMT

Main Page

Tallada — Wed, 15 Apr 2026 13:42:19 GMT

Faq

Tallada — Wed, 15 Apr 2026 13:32:08 GMT

Main Page

Tallada — Wed, 15 Apr 2026 13:18:36 GMT

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 Follow these steps to recover your account and configure a new OTP token.
-# On the Keycloak login page, click '''Forgot password / OTP'''.
+# On the login page, click '''Forgot password / OTP''' or go [https://www.pic.es/reset here].
 # Enter your username. You should receive a recovery email in your inbox.
 # Open the email and follow the recovery link.
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 Afterwards, we recommend removing the old OTP factor from the [https://idp.pic.es/realms/PIC/account/account-security/signing-in user profile section].

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 * [[PIC description|Introduction to PIC]]
 * [[PIC account|Get a PIC account]]
 * [[PIC_User_Manual | User manual]]
 * [[faq| Frequently asked questions]]

← Older revision		Revision as of 13:32, 15 April 2026
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	== Can an undergraduate student in my group have an account? ==		== Can an undergraduate student in my group have an account? ==
	Yes. Undergraduate students can have PIC accounts without any problem.		Yes. Undergraduate students can have PIC accounts without any problem.
		+
		+	== How do I get a Kerberos token? ==
		+	A valid token is needed to interface with some PIC services, like the Hadoop platform (HDFS, Hive, Spark, ...) or CTA.
		+	Tokens are issued for the machine in which they are requested, if you hop to another machine, you may need to get another token.
		+
		+	In order to get a token, run the following commands on a terminal.
		+	If you are on JupyterLab, use ''Launcher'' → ''Terminal''.
		+
		+	<pre>
		+	kinit -n -c ~/.fast.ccache @PIC.ES
		+	kinit -T ~/.fast.ccache
		+	</pre>
		+
		+	You could also define an alias for your own convenience:
		+
		+	<pre>
		+	alias kinit="kinit -n -c ~/.fast.ccache @PIC.ES; kinit -T ~/.fast.ccache"
		+	</pre>
		+
		+	Optionally, you can check the presence and expiration date of your token using:
		+
		+	<pre>
		+	klist
		+	</pre>
		+
		+	== I lost access to my OTP, how can I reset it? ==
		+	Follow these steps to recover your account and configure a new OTP token.
		+
		+	# On the Keycloak login page, click '''Forgot password / OTP'''.
		+	# Enter your username. You should receive a recovery email in your inbox.
		+	# Open the email and follow the recovery link.
		+	# Scan the new QR code with your authenticator app.
		+	# Enter the generated OTP code and a device name.
		+	#* The device name is mandatory.
		+	# Change your password when prompted.
		+	#* This is required for security reasons.
		+	# Log in again as usual.
		+	#* On the OTP selection page, you will see two devices.
		+	#* Select the device with the name you just entered.
		+	#* The old one will usually appear as '''unnamed''' (if no name was set previously).
		+
		+	Afterwards, we recommend removing the old OTP factor from the [https://idp.pic.es/realms/PIC/account/account-security/signing-in user profile section].

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 * [[HDFS Access via VOSpace]]
 * [[Transferring data to/from PIC]]
 === Other services ===
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 == Experiments ==
 * [[Euclid]]
 * [[AGN ICE]]
 * [[ICFO]]